mcw88's Privacy Policy

mcw88 collects various types of personal and non-personal information to run its services properly. This information falls into the following categories:

1.1 — Registration & Identity Information

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification where applicable)

1.2 — Financial Information

• bKash, Nagad, or Rocket account numbers (to process transactions)
• Bank account details (for Bank Transfer transactions)
• Deposit and withdrawal history

1.3 — Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Site access times and session duration
• Information collected through cookies and similar tracking technologies

1.4 — Gaming Activity Information

• Play history and betting records
• Wins, losses, and total transaction amounts
• Bonus usage records
• Time spent on the platform

mcw88 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Processing financial transactions: To complete deposits and withdrawals smoothly.
• Identity and age verification: To confirm that users are at least 21 years old.
• Fraud prevention: To detect and stop suspicious activity.
• Customer support: To resolve your complaints and questions quickly.
• Responsible gaming: To monitor unusual playing patterns and intervene when needed.
• Service improvement: To use analytical data to enrich the user experience.
• Marketing communications: To inform you about relevant offers and bonuses with your consent.

We never sell your information to third parties or use it for any unauthorised purpose.

mcw88 follows a strict data protection policy. We do not share your personal information with any third party except in the limited circumstances below:

3.1 — Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Bank Transfer), technical infrastructure, and anti-fraud verification. These partners receive only the information needed to deliver their specific service and are required to comply with our privacy standards.

3.2 — Legal Obligations

We may be required to disclose relevant information in response to a court order, valid legal process, or a lawful request from a government authority. In such cases, we will always try to protect the user's interests.

3.3 — Business Transfers

In the event of a future merger, acquisition, or asset sale, user information may be transferred. We will notify users in a timely manner before any such change takes place.

mcw88 uses cookies and similar tracking technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.

The types of cookies we use include:

• Essential cookies: To ensure the platform's core functionality — maintaining login sessions, security verification, and so on.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytical cookies: To monitor website traffic and usage patterns, which helps us improve the service.
• Marketing cookies: To display relevant ads and offers based on your preferences (with your consent only).

You can control or reject cookies by changing your browser settings. Keep in mind that disabling certain cookies may affect some platform functionality.

mcw88 takes industry-standard technical and organisational steps to protect your personal information. Our security measures include:

• SSL encryption: All data transfers on our platform are encrypted using SSL (Secure Socket Layer) technology, eliminating the possibility of data being intercepted or read.
• Secure servers: All data is stored in a safe, controlled environment and is backed up regularly.
• Access controls: Only authorised staff can access user information, and they are bound by strict confidentiality agreements.
• Firewall & anti-fraud systems: Advanced technology is used to detect unauthorised access and fraud.
• Regular security audits: Regular audits are conducted to identify and address system vulnerabilities.

While we maintain the highest security standards, no data transmission over the internet is 100% secure. Please keep your account password confidential and do not share it with anyone.

mcw88 retains your personal information only for as long as needed to fulfil the purpose for which it was collected, or to comply with legal obligations.

In general, we retain information on the following basis:

• Active accounts: All relevant information is retained while the account remains active.
• Closed accounts: Some information may be retained for a specific period after an account is closed, particularly financial transaction records and identity verification data.
• Technical logs: System logs and technical data are generally retained for a short period.
• Legal requirements: The retention period may be extended in cases of legal disputes, investigations, or regulatory requirements.

As an mcw88 user, you have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that we limit the use of your information for specific purposes.
• Right to portability: The right to request your information in a structured format.
• Right to object: The right to object to the use of your information for direct marketing purposes.
• Withdrawal of consent: The right to withdraw any consent you have given at any time.

To exercise these rights, please contact our customer support team. We will always process your request as quickly as possible.

mcw88 strictly prohibits minors from using the gaming platform. Our services are for users aged 21 and above only.

We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at registration. If we become aware that a minor's information is in our system, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify our support team immediately.

mcw88's platform uses game software providers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others. These third-party providers follow their own privacy policies, and we are not responsible for their practices.

During gameplay, game providers may collect necessary technical information. This data collection is governed by that game provider's own privacy policy.

For payment processing, the privacy policies and user agreements of bKash, Nagad, Rocket, and banking services apply. We recommend reviewing those terms before completing a transaction.

mcw88 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• State the date of the latest revision at the top of the policy.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend reviewing this policy periodically.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your personal information, please get in touch with us:

Our support team is committed to handling any privacy-related requests with care and responding promptly.